NinaNo-shows

The chair is filled before it can ever go empty.

Reacting to a no-show is already too late, the day is half gone before anyone refills the slot. Nina reads who is likely to miss before the appointment, confirms the shaky ones earlier, and lines up the next patient in advance for the ones who still look risky. When someone does drop, the replacement is already there. The slot moves straight from one patient to the next, with no empty chair and no scramble at the front desk.