Algoricum touches your patients and your records, so consent, privacy, and a check on every message are part of the system, not an afterthought. Here is exactly how your practice and your patients are protected.
Six things that are true on every plan, from your first day.
Patient data is handled under HIPAA. We sign a business associate agreement with every practice before any patient data flows.
Your data is encrypted in transit with TLS and at rest, on SOC 2-compliant cloud infrastructure.
TCPA rules, opt-in status, and STOP requests are enforced on every message, before anything is sent.
Role-based access and row-level security mean each person sees only what their role allows, and nothing more.
Every decision and message is written to a tamper-evident log that cannot be edited or deleted after the fact.
New practices start supervised. High-value or low-confidence actions are handed to your team, not sent blind.
Nothing goes out to a patient until it clears three gates. This runs on every text, email, and call, every time.
Before a single word is written, the patient consent and contact status are confirmed. If they opted out or asked to stop, nothing sends.
The content itself is screened before sending, so a patient never gets a broken, misleading, or pushy message in your name.
Only a message that clears both gates goes out, on your own number, and the whole decision is written to the audit trail.
We read your records to do the work you hired the agents for, and nothing else.
Yes. We sign a business associate agreement with every practice before any patient data flows, as HIPAA requires of any partner that handles protected health information.
Your data is encrypted in transit with TLS and at rest, and hosted on SOC 2-compliant cloud infrastructure. Access is limited by role, and every access is logged.
No. Every outbound text, email, and call passes the safety layer first. If a patient has opted out or asked to stop, nothing sends, and STOP is honored the instant it arrives.
Access is role-based and least-privilege, enforced at the database with row-level security. Each person sees only what their role allows, and every view is recorded.
No. We use your records to do the work for your practice. We never train models on your patient data, and we never sell or share it.
Book a call and we will walk your team through how Algoricum handles consent, privacy, and your patients’ data.